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Field Quality Engineer buy in US, Free Classifieds Ads

Position Description:
This position reports to our Global Director of Quality and leads our Field Quality Alert processes and other related activities. The ideal candidate possesses experience investigating and solving issues with finished goods and customer concerns. He/she has experience driving change with internal team and the supply base and leading local as well as global product audits. He/she must demonstrate a history of solving complex problems with positive results, working with a cross-functional team, and providing great customer service.
Position Responsibilities:
Lead the Field Quality Alert process and all related activities
Build relationship with Customer Service and support efforts to provide great hospitality
Lead root cause investigation & corrective action implementation on field related quality issues
Support Customer Service with warranty claim resolution
Work closely with Product Quality Engineers and Supplier Quality Engineers to identify the root cause and provide solutions
Coordinate efforts with Quality Project Manager to address non-conforming materials in the distribution centers
Support activities focused on post launch monitoring including warranty data monitoring, field issue resolution, product audits, dealer surveys
Coordinate audits of products in global warehouses
Assist in local audits and reworks activities as needed. Generate warranty and other reports as needed
Strive to reduce warranty costs
Initiate continuous improvement for the company, Quality department, and relative processes and products
Manage given metrics for product and other applicable business objectives
Position Requirements:
Minimum of 5 years of experience in a related Quality role
Bachelor's degree in Engineering, Material Science, or related technical field
ASQ CQT or CQE a plus
Proficient in common Quality tools such as CAPA, 8D, DMAIC, PPAP, ISO9001
Ability to act independently to solve complex problems
Manage multiple projects at the same time, prioritize, and possess a sense of urgency
Driven, dynamic leader who takes initiative and drives accountability
Excellent interpersonal skills essential
Excellent verbal and written communication skills with internal and external customers essential
Proficient in Microsoft Office (Windows, Outlook, Word, Excel, SharePoint),
Understanding of database management and report generation
Basic metric reporting
Physical Activity:
Maintains a constant awareness of safety as it pertains to the plant and office environment as well as product safety and quality.
In a standard workday this person will be required to sit 60%, stand 10%, walk 25%, and lift 5%.
Local travel is required
This individual will be required to lift materials weighing 1-30 pounds occasionally. Repetitive use of hands for fine manipulation
Visual requirements include the ability to read blueprints, computer printouts, and computer spreadsheet applications
This individual may have to wear personal protective equipment, which could include safety glasses, or safety shoes/boots, depending upon the nature of the work assignment.


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