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IT Analyst - Product Development / Workfront Administrator buy in US, Free Classifieds Ads


Position Description:

The IT Analyst for Product Development will serve as the Workfront specialist lead contributing on a team of IT and Product Development specialists. The individual in this fast-paced role is expected to work closely with the Director of Program Management to implement changes and maintain the Workfront project management platform, and related technologies, at Trek Bicycle. We are looking for a passionate, experienced individual with proven experience delivering business IT solutions that excels at training and communicating with both technical and non-technical stakeholders.

Position Responsibilities:

  • Support / training- They will continue to support our business customers with questions, concerns and issues. The candidate will be proactive in training, follow-up on training and communication of changes. Strive to deliver the best customer service experience!
  • Project management and teamwork tools guru Work closely with the product development teams to make sure they are getting the best out of the Workfront platform and teamwork tools. Work to deeply understand the various department s business processes.
  • Process development and documentation: They will focus on working with the teams on developing and documenting processes as it pertains to Workfront.
  • Vendor liaison: Maintain a great relationship with Workfront organization, actively participating in the Trek Workfront partnership to ensure our needs and feature requests are well communicated.
  • Curate global champions & local administrators: Develop the global champions and administrators to help create reports and help with day to day local support issues.
  • This role is working with the product development teams to help them find the best way to manage their projects. So, a background in project management is required.

Position Requirements:

  • Bachelor s degree in IT, business or equivalent job experience.
  • Minimum 3+ years technical support experience on one or more project management platforms. Workfront experience preferred. A background in Workfront and project management is a must including:
  • Advanced report writing.
  • Experience integrating Workfront with other systems, using REST APIs, etc.
  • Ability to work with other departments and help them discover the best way to use the tools available.
  • Strong process management, process improvement and problem-solving skills.
  • Proficient project management aptitude. Project management certification preferred.
  • Demonstrate the ability to meet deadlines and manage a project through completion.
  • Some travel may be required.

We are an E-Verify employer.

For more information, please click on the following links: E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English Spanish - Free Classified Ads in US on Craigslist